From Bottlenecks to Breakthroughs: Modernizing Analytics for a Leading Telecom Operator
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The Challenge
Breaking free from legacy constraints is the first step to real digital transformation.
Every ambitious organization reaches a tipping point where yesterday’s solutions can’t keep up with today’s pace. For a leading telecommunication operator, rapid growth became a double-edged sword: the on-premises data warehouse, once a foundation of operations, now struggled under the weight of vast data volumes, complex manual processes, and mounting performance issues.
Reports that once drove decisions became a source of frustration, delayed, outdated, and often questioned for accuracy. Security concerns grew, as did the risk of costly mistakes from manual workarounds and siloed access. Leadership demanded faster, fresher insights to steer the company, but legacy architecture and resource constraints threatened progress. The real question became: how do we modernize analytics without risking business continuity or overwhelming our teams?
The Solution
A unified, future-proof analytics platform can unlock business agility and new value.
Clouds on Mars joined forces with the client to chart a new path, one that would combine ambitious goals with practical execution. After mapping classic cloud “building blocks,” it became clear the real breakthrough would come from rethinking the architecture itself. Enter Microsoft Fabric: a SaaS, fully integrated analytics platform. With this solution, we centralized all data in a single lakehouse, automated complex integrations across eight diverse source systems with over a hundred objects, and transitioned reporting to dynamic Power BI dashboards.
Security and governance were streamlined through Entra ID, ensuring precise, role-based access and peace of mind. What truly set this platform apart was its seamless DevOps support, native deployment pipelines, tight Git integration, scalable resources on demand, making ongoing innovation effortless rather than burdensome. Backups, scaling, and system maintenance faded into the background, freeing both technical and business teams to focus on insight, not infrastructure.
The Results
With real-time data, the business operates with clarity, speed, and newfound confidence.
Transformation wasn’t just delivered, it was accelerated. In just 21 weeks, the operator’s analytics matured from reactive, patchwork reporting to a best-in-class, single source of truth powering executive dashboards and day-to-day decisions. KPIs like ARPU and HP/HA are now refreshed in real time and instantly accessible, fueling smarter, more agile operations.
Automation has nearly eliminated manual interventions, reduced error rates and freeing up experts to focus on strategic growth instead of troubleshooting. The new platform’s reliability and transparency have not only re-established trust in the numbers but set a new market benchmark for how operators can leapfrog legacy constraints. Success stories from this implementation are already inspiring others to reimagine what’s possible with SaaS analytics, and Clouds on Mars stands as the partner powering this shift.
Looking forward
The foundation is set for continued innovation: scalable infrastructure, best-in-class security, and clear governance. With Fabric at the core, our client is ready to explore advanced use cases, predictive analytics, and industry-leading agility. Every new workload, every additional dashboard, drives more value, not just for the client, but for the entire telecommunications ecosystem inspired by this success.
What was “impossible” yesterday is routine today. Ready for your leap? Let Clouds on Mars be your partner in transformation.
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